Welcome

My dolls are not meant for children under 3 as they contain small parts.

I do aim for perfection but I make them by hand, and their flaws make them unique.

Payments

I take Paypal and Etsy's Direct Checkout. I reserve the right to cancel orders for any reason.

Digital downloads

Your files will be available to download once payment is confirmed.

Shipping

Ready-to-ship dolls generally given to the postal service within 1-3 business days (or less) but please look at the listing or your order for exact processing times.

I ship first class via USPS most of the time, please let me know if you'd rather use another shipping method prior to ordering.

Made to order items are shipped as soon as possible, after I finish making them. How much time it takes to make an item depends on what it is and how many orders I currently have to work on.


INTERNATIONAL CUSTOMERS:
International purchases may incur additional fees and/or taxes in the destination country. These are the responsibility of the buyer.
International packages will be shipped first class international service unless there is a reason that cannot happen or if you purchase a shipping upgrade. International packages cannot be tracked accurately unless you ship priority mail or some other form of upgraded shipping.

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

If there is an issue with your purchase please contact me and I will do my best to find a solution to make you happy, however I do not give refunds.
I do not take cancellations on orders placed in my etsy shop.
If your package is lost or damaged please contact me.

Additional

Please contact my with any other questions!

Frequently Asked Questions

Care instructions

Carefully and gently spot clean with cold water if necessary, air dry.

child safety

Our products are not meant for under 3 years of age. They contain small parts and have strings that could pose a safety risk for small children. Always supervise young children when playing with any dolls. Keep out of reach of babies.